GWI propose NDCs be collection agents

The Guyana Water Incorporated  (GWI) is proposing that Neighbourhood Democratic Councils (NDCs) be the rate collecting agent for the water company and they will receive a payment of $60 per transaction.

The proposal was made to 14 NDCs in Region Four during a meeting at the Regional Democratic Council (RDC) Office, Triumph, East Coast Demerara recently.

In a statement from GWI, it was noted that the company has 13 commercial offices countrywide, where customers can pay their bills, as well as other bill payment agencies.

However, due to the geographical spread of its customers, the company has recognised the need for convenient and cost effective ways to reach out to its customers.

“NDCs as collection agents will allow customers to save money and time, develop a better relationship with GWI and visiting the offices monthly will allow them to make smaller payments of rates and taxes rather than paying a lump sum at the end of the year, thus avoiding paying interest,” the water company said.

During the meeting, Managing Director of GWI, Dr. Richard Van West-Charles told the NDCs representatives that they can also work along with the agency to arrest leaks in the communities.

The Managing Director also pointed out the need for the NDCs to have a better understanding of the network and to also be aware of GWI’s schedule for the flushing of pipelines in their areas so that they can monitor same.

A contractual agreement will have to be established between the company and the councils.

Meetings will be held with the individual NDCs soon to further discuss this proposal.

Meanwhile, GWI is looking to install Fire Hydrants countrywide and the Managing Director said that this is also another area in which the utility can collaborate with the NDCs, since this is critical to the safety and security of the residents.