Refunds for Dynamic Airways customers to begin May 2


The Ministry of Public Infrastructure has announced that it will begin refunding Dynamic Airways customers from May 2, 2018.

Dynamic Airways filed for bankruptcy in the US on July last year. This followed legal action against the airline from flights it operated in 2014 for Air India. In early March this year, the airline announced it had exited Chapter 11 bankruptcy protection and was seeking to restart its charter operations using the Eastern Airlines brand.

The Guyana operations was riddled with complaints of delays and other inefficiencies and passengers were left stranded with the operations folded.  

Refunds will be issued Mondays to Thursdays from 09:00hrs to 15:00hrs and Fridays from 09:00hrs to 14:00hrs at the Ministry of Public Infrastructure’s Accounts Department, Fort Street, Kingston.

The Ministry said passengers are required to appear with their national I.D. card or passport and proof that they purchased a ticket.

The Ministry said that in cases where an individual is appearing on another’s behalf, the person will need to walk with their I.D. card or passport along with an authorisation letter from the passenger, signed by two witnesses.

To allow for smooth processing, the Ministry said that passengers have been organised by dates, with a maximum of 80 persons being accommodated each day. Passengers who do not appear on their identified dates will be allowed to appear during the fall-back period, which is May 14-25,

Electronic copies of the list are available on the Ministry of Public Infrastructure’s website ( and Facebook page as well as Roraima Airways’ website ( and Facebook page. Passengers may also check with their travel agencies to confirm their appearance on the list.  

The full list of passengers will appear this Sunday, April 22, 2018, in the four daily newspapers.

Passengers are urged to check for their names and date of appearance.

Passengers are urged to contact the Ministry of Public Infrastructure on 225-4023 or 227-5344 for more information.

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