Georgetown, Guyana. October 18, 2024 – ENet (E-Networks Inc.), Guyana’s trailblazing telecommunications provider, was proudly showcased as a Salesforce success story at TM Innovate Americas 2024, one of global telecoms’ most prestigious events. Held in Dallas, Texas, from September 23-24, the event brought together global telecom leaders to explore innovative strategies for driving transformation and growth.
This year’s theme, centered around how industry leaders like ENet are leveraging Open Digital Architecture (ODA) and APIs, highlighted the groundbreaking ways in which companies are rapidly evolving to meet customer needs and stay ahead in a competitive landscape.
Salesforce, a USA-based global leader in cloud software, drives digital transformation across multiple industries worldwide, including telecommunications. By partnering with Salesforce’s cutting-edge technology, ENet has positioned itself as a key innovator in the telecommunications industry.
Vishok Persaud, CEO of ENet, shared the stage with Abhijit Sur, Senior Director of Product Management at Salesforce, where they discussed ENet’s incredible digital transformation journey. Powered by Salesforce Communications Cloud, ENet embraced industry-leading standards from TM Forum to create a more agile, scalable, and customer-centric telecommunications platform.
During the panel discussion, “Exceed Customer Expectations with an ODA-Driven Growth Mindset”, Persaud explained how ENet’s cloud-native solutions have enabled the company to grow rapidly, reduce costs for customers, and introduce new services to the market. He highlighted ENet’s innovative use of AI and automation to build a flexible platform that keeps the company at the forefront of the industry.
“At ENet, we’re committed to using the best technology available to make life better for our customers. By using global platforms like Salesforce and Aria, we’ve built a system that can adapt and grow with the needs of Guyana. This allows us to bring faster, more reliable, and affordable services to everyone while staying ahead of the curve in the telecom world,” Vishok Persaud shared in his presentation.
The TM Innovate Americas event brought together over 900 telecom leaders from across the Americas to exchange ideas and develop practical strategies for implementing AI and digital transformation, ensuring they remain competitive in an era of rapid technological advancement.
ENet’s adoption of global standards such as TM Forum’s ODA has allowed the company to remain agile in a rapidly changing industry. ENet is the only 5G provider in Guyana, boasting the largest fiber backbone in the country and operating Guyana’s only indigenously owned international subsea cable. These innovations have positioned ENet as the driving force behind the country’s telecommunications growth, providing the foundation for future advancements.By delivering high-quality telecommunications services, embracing AI for future growth, and consistently lowering costs for customers, ENet continues to push boundaries and drive innovation in Guyana.
